Terms & Conditions:

IMPORT SERVICE

Our quotations are estimations and subject to vary depending on the final weight, dimensions and value of the items upon arrival.
• Shipping from the USA is based on Real Weight as long as the box combined Sum of length + height + width is less than 200 cm.
• Shipping from Europe is based on weight of volume, whichever is greater: (Length x Width x Height ) / 5000.
• Transit time: Approximately 3 weeks. We have Express shipping, upon request.
• Local Delivery to be defined upon arrival unless already quoted.
• iShip is not liable for Fraud websites, Foreign Taxes, Shipping and Handling applied by international shops. These charges are usually added upon Checkout (payment) from store.
• Our rates do not include: returns & refunds, storage fees, over weights and oversized items, labor & penalties, official permits, customs inspection, analysis or customs delays, unless otherwise stated.
• Packing and Palletizing subject to extra service fees
 Insurance covers the products value and or repair cost, it does not cover the shipping and taxes.
• In case of cancelation, the Purchasing fees are non-refundable.
• Maximum weight per piece under air freight : 30 kg. Above 30 kg, packages need to be separated in 2 pieces.
• Customs Clearance and tax receipts made in our company name and, unless you ask us to clear in your name, in which case we provide you original declaration and receipts. 

Info:
• Ship for Me service means: you shop directly on Amazon/any website using your own credit card, by entering our Shipping Address in this website. iShip will then take care of the shipping to Lebanon.
• Buy for Me service: we do the entire process from A to Z, we buy and we ship.
• Standard shipping & Economy shipping are both insured with an excellent service, the difference is the time and budget, depending on your needs.
• We shop & ship from the US, UK, China, Germany and Turkey.
• We ship cargo starting 50 kg up to no limit from any country of the world (air & sea).


Our Payment Terms:
Payment of the goods in advance, payment of shipping and taxes upon arrival. We accept:
• OMT transfer to 4069 6911 0136 5928, Telephone 03/565888.
• Cash in our Office.
• Visa / Mastercard
• Amazon Gift Cards
• Paypal & Payoneer


EXPORT SERVICE Terms:
- We charge on weigh or volume, which ever is greater, based on below formula
- Subject to dimensional weight, based on formula = Length X Width X height /Divided by 5000
- Max weight per piece is 30kg, above 30 kg, need to split into multiple pieces
- Packages over 100 cm have an oversize fees of USD 90
- Payment in advance before departure in cash dollar or equivalent LBP at market rate
- Prices valid 3 weeks from date of quotation, subject to final confirmation at time of booking
- Items must be well packed and protected, ready for transport, otherwise extra packing charges will occur
- Strong box should be used, do not send items in bags or weak packages.
- To book a shipment, we need Item(s) Details, Quantities, Value, Country of Manufacture, Picture, Dimension of the box, Weight of the box
- Certain destinations have fumigation requirements for wooden packaging, to be confirmed at time of booking and possible extra charge
- Service does not include destination Taxes and Customs Duties
- Prices subject to vary after departure based on final weight and dimensions taken by the carrier (airplane)
- Optional Added Service: packing, wrapping, labeling , insurance
- Insurance: at 4% of items value (minimum insurance cost of $20 for items value below 500, and minimum insurance cost of 40$ for items value above 500)
- Additional Fees occur when shipping Flammables, Liquids, Batteries, Chemicals, Cosmetics, Foodstuff: subject to acceptance
- Residential Delivery = additional 10$ fee
- Direct Signature Required (POD) = additional 10$ fee
- When products value is above 800$, an official invoice is required from the sender

Do not hesitate to contact us for further inquiries, we are glad to assist you.

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